Supportal is an online hub designed for families of emergency service workers.

It provides easy access to information, resources, and real-life stories to support mental health, wellbeing, and connection.

Meet ALBI – our wellbeing mascot

ALBI is ESF’s loveable emotional support dog.
He’s not just a cute face—he helps us share an important message about mental health.

ALBI stands for:

Acknowledge – Something might not be quite right
Listen – To what others are noticing
Believe – That things can get better
Initiate – Small steps to improve how you’re feeling

We hope ALBI reminds you that looking after your mental health is just as important as looking after your physical health—that support is always close by.

ESF Supportal is made for mobile phones!
Scan the code with your phone to visit ESF Supportal

Supportal is here to support you—the family members of Victorian emergency service workers.

Register

What’s inside:

Explore practical information about mental health, how to recognise signs and symptoms, and simple tips to support the wellbeing of yourself, your emergency service worker, your children.

Find contact details for the support services available to you and your family, including options specifically for children.

Learn from the lived experience of others in the emergency services community and stay in the loop with ESF’s family-friendly events, programs, and updates.

This is your space to feel supported, informed, and connected.

How to add Supportal to your home screen

Go to the Safari app  on your iPhone.

Go to the website you want to add to your Home Screen.

Tap  in the menu bar.

Scroll down the list of options, then tap Add to Home Screen.

If you don’t see Add to Home Screen, you can add it. Scroll down to the bottom of the list, tap Edit Actions, then tap  Add to Home Screen.